Refund Policy

Right to Cancel & Refund Policy

Learn about our cancellation and refund procedures for virtual assistant services.

InvestorVAs services are powered by HYPR Service. For HYPR Service's complete refund policy, please visit their refund policy page.

Note: InvestorVAs virtual assistant services are powered by HYPR Service. This refund policy reflects the terms and conditions of HYPR Service, which provides the staffing and management infrastructure for our services.

1. Right to Cancel

If for any reason you are not completely satisfied with the virtual assistant services provided by InvestorVAs (powered by HYPR Service), you have the right to cancel your subscription within seven (7) calendar days from the date of enrollment. To exercise this right, please notify us in writing via email at support@hyprassistants.com or through our customer support portal within the specified seven-day period. You may also reach us at +1 (614) 877-8833.

2. Refund Procedure

Upon receipt of your cancellation request, we will review your account to ensure it meets the criteria for refund eligibility. To complete your refund, we may require additional information, including but not limited to a receipt or proof of enrollment.

If your cancellation request is approved, we will initiate the refund process. Refunds will be processed within thirty (30) calendar days of approval and will be issued back to the original method of payment used during the initial transaction.

3. Refund Eligibility

Refunds will only be granted under the following conditions:

  • The cancellation request is submitted within seven (7) calendar days from the date of enrollment.
  • The virtual assistant services have not been extensively utilized or completed during the seven-day cancellation period.
  • The cancellation request complies with the terms outlined in this policy.

4. Non-Refundable Services

Please note that certain services may be deemed non-refundable. These may include, but are not limited to:

  • Any additional services, deposits or add-ons purchased in conjunction with the virtual assistant services package.
  • Services that have been fully utilized or completed within the seven-day cancellation period.

5. Deposit for Final Month of Service

Upon cancellation, any initial deposit paid at the time of enrollment will be retained and applied towards your final month of service. No additional charges will be incurred for the final month covered by the deposit.

6. Exclusions

This Right to Cancel & Refund Policy does not apply to:

  • Services provided on a customized or bespoke basis, tailored specifically to the client's requirements.
  • Services purchased through third-party vendors or partners, which are subject to their respective refund policies.

7. Customer Support

For assistance with initiating a cancellation or refund request, or if you have any questions regarding our Right to Cancel & Refund Policy, please contact our customer support team:

8. HYPR Service Policy

InvestorVAs services are powered by HYPR Service, which provides the staffing infrastructure and management for our virtual assistant services. For the complete HYPR Service refund policy and additional terms, please visit:

HYPR Service Website: www.hyprservice.com

HYPR Service Refund Policy: www.hyprservice.com/refund-policy

HYPR Service Contact: support@hyprservice.com or (813) 592-4251

9. Amendment Clause

InvestorVAs and HYPR Service reserve the right to modify or amend this Right to Cancel & Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or other official channels.

By enrolling in InvestorVAs virtual assistant services (powered by HYPR Service), you acknowledge and agree to abide by the terms and conditions outlined in this Right to Cancel & Refund Policy.